Terms of Hoof Boot Hire and Fees.
The price charged is a deposit on the test hoof boots and will be refunded less a small fee for the test hoof boots.
Please return the test hoof boots to us within 12 days after receipt (clean, dry, and without missing parts, broken and with regular use marks). You can extend the hire period; please contact us first.
Occasionally, we will send a Hoof Boot that is dirty or damaged. It is not necessary to notify us.
Test Hoof Boots fee.
The price charged for a test hoof boot pair is a deposit of 60 euro; we will refund you the deposit less the test fee as soon we have received the test hoof boots back under the terms of hire.
We ask for a 25 euro fee for the hoof boot hire for ten days.
The same fee also applies if more than one test pair is hired under the same order number.
Returning the test hoof boots.
If you return the test hoof boots to us and wish to purchase a pair of hoof boots, at the time of return, we will refund your 60 euro deposit.
If you return the test hoof boots to us and do not wish to purchase hoof boots, at the time of return, we will refund you the deposit less the test hoof boot fee. (you will be refunded 60 - 25 = 35 euro).
If you want to buy the test pair, you will receive the full deposit back from us. You pay the new price less the deposit payment. If the test pair has been rented out earlier, you will receive an extra discount on the condition of the hoof boots. Please notify us by email within ten days of receiving the test pair by email.
With more than two test hoof boots in one order, the shipping costs will be charged for sending the order if no hoof boots are purchased.
If the test hoof boots are returned to us with missing parts, broken, or dirty (subject to the comments above), we will refund you less the cost of restoring the hoof boot.
Please note that you are responsible for returning the test hoof boots at your own expense, and we will not be able to refund you until we receive the test hoof boots.
We advise you to use our Return Portal. (Please note that these returns are not free and be charge € 5.50 per package through our return portal)